Welcome to Reem Cookware. Please read these Terms and Conditions carefully before using our services. By accessing or using our website, you agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website.
1. General Information
Reem Cookware provides kitchen appliances designed to elevate your cooking experience. All products are subject to availability, and we reserve the right to update or discontinue items without prior notice.
2. Order Process
Once you place an order on our website, you will receive a confirmation message. Orders are processed in a timely manner, and we will notify you if there are any issues or delays.
3. Payment Method
We offer Cash on Delivery (COD) as the only payment option. Please ensure that you have the exact amount available at the time of delivery. Refusal to pay may result in cancellation and may affect your ability to place future orders.
4. Shipping & Delivery
We strive to deliver your order within the estimated time frame. However, delays may occur due to unforeseen circumstances. Shipping times may vary based on location. You will be contacted prior to delivery to ensure availability.
5. Returns & Exchange
We accept returns and exchanges only if the product is defective or damaged upon delivery. To be eligible, please notify us within 48 hours of receiving the item. Items must be unused and returned in their original packaging.
6. User Responsibilities
By using our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your personal information and for all activities that occur under your use of the website.
7. Limitation of Liability
Reem Cookware shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. All products are intended for domestic use only.
8. Intellectual Property
All content, including images, text, graphics, and logos, is the property of Reem Cookware and is protected by applicable copyright and trademark laws. Any unauthorized use or reproduction is strictly prohibited.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website constitutes acceptance of those changes.
If you have any questions about these Terms and Conditions, please contact us at [email protected].